Boxes of well organized and well marked stuff lines shelves in a wharehouse.

Archiving and curation

When we stare at paradoxes long enough, they can sometimes lose their mystery. When this happens to me, I take it as evidence that I know a little something about the topic. Managing security on teams, for example, used to feel paradoxical. I wanted everyone to be able to collaborate and have access to all…

A diagram showing public relations as the larger set which includes the category of journalism; a second diagram showing how all humans are animals.

Journalism is a variety of public relations

Journalists complain about the rise and impact of public relations. It’s the “dark side”. Public relations (PR) “exerts a pressure” on journalism. It has a “distorting influence”. Journalists find themselves “at odds” with PR pros and “resist flacks”. This is the story told by journalists about PR and it positions public relations as outside of…

Illustration of a tiny person and a giant book and there's a green rabbit walking out of the book to greet the tiny human.

Reality testing: measuring the long term impact of journalism

When Margaret Wente was getting busted repeatedly for plagiarizing, her publisher, The Globe and Mail, more or less defended her. Critical commentators’ noted that no one spins harder or better than a newspaper team defending one of their key assets. The thing is, journalists are trained story tellers. They’re fast. They’re persuasive. They’re wordsmithy. They…

Illustration of a person at their desk writing code and hyperlinks for the news industry.

The state of hyperlinking in journalism, a case study

From time to time I like to check in on how news orgs are doing with their online publishing practices. In particular, I like to review how they handle reports and science articles. So when Oxfam published their inequality report this year, I was keen to see how journalists and their editors are doing. Hyperlinking,…

A series of headlines full of misinformation from a variety of news organizations.

Headlines, cognitive processing, and problematic information

Headlines matter. Publishers know it. Good headlines help with the understanding, reach, and impact of a story. Headlines frame articles, shaping the information in the article that follows, and alter reader comprehension. Headlines can induce positive priming effects in readers.1 Headlines are efficient at doing this. They play a significant role in readers’ memories, inferential…

The Signal app logo on a window over a city scape.

How to unregister from Signal if you no longer use it as your texting app

Recently I encountered an issue while trying to text a colleague who no longer uses Signal. This app is popular for its range of features including encryption, wifi-enabled texting and encrypted phone calls. So it didn’t surprise to me to learn that they were a user. But they were a lapsed user, and this was…

New York Islanders versus the Edmonton Oilers

Three unforgettable moments in [my] hockey history

Where I grew up in Northern Alberta, hockey was a big deal. My big brother played hockey. And my dad, who was not a great skater, played hockey in a community league. Everyone had a team, or pretended to. Everyone talked about the “game last night”. Neighbours, mostly men, watched televised games together. They sat…

Illustration of a news team, selling ads, writing copy and tweeting.

Journalism is the business of influence

Good journalists do what they do because they care. They have interests. The organizations that employ journalists also are guided by interests. They have purpose. The Washington Post wears their mission on their sleeve. Their tagline is “Democracy dies in darkness.” This stated vision is shared by many in journalism. If true, journalism has a…